FAQ
FAQ
The products is NOT ready for delivery because is handmade and its ready only for you after the order carried on. For this reason there is a delay in the delivery date. In the case of ready products you will be informed with tracking number through from: info@vs-armknitting.com.
When a packet is sent on an international level, may be subject to import taxes, duties and / or charges levied by the destination country. Customs fees are not included in the delivery price. Buyers pay additional costs, such as duties, taxes and customs fees in accordance with local law. Please make sure to fill in the data form of your order to avoid mistakes. For any information contact us : info@vs-armknitting.com
Our products are shipped Worldwide. Products that are already ready shipped immediately upon verification of payment. When your package is on its way will be sent to your number of sending (tracing number) All items I will carefully pack in luxury packaging and sent by registered official Special Priority Mail (SPM).The Special Priority Mail (SPM) is a service that offers greater speed and better service, utilizing a well-organized global network international shipping except holidays shipping can take up to 30 days.
- Shipping to Europe 15 -20 days.
- Shipping to US, Canada, Australia – 25 days.
The products are not returned and no reason exchanged their handmade form. If for any reason you are not satisfied with your purchase, please contact me to resolve the problem.
If you cancel your order after ordering the product, the product will be charged. Unless, of course, there is a problem with the product. any product can be returned within 5 days of receipt of the order if and only in its original form has not been used and is unworn.
The fee is returned to the customer with booking -15% for administrative costs and if the product is returned to the seller in its original form.
Cancellation will have the order code or if you do not have: the name,your phone and the date on which it was.If, for any problem contact us.
With e-mail :info@vs-armknitting.com
or by phone: 0030-6945176191
With Credit or Debit card
With paypal
WORLDWIDE SPM
The Special Priority Mail (SPM) is a service that offers greater speed and better service, utilizing a well-organized global network.
Find your order at the following address: https://www.elta-courier.gr/search?lang=en
To protect data moving through the Site software used SSL (Secure Sockets Layer) used for providing secure on-line trading. To SSL is a communication protocol that encrypts communications between your terminal and the shop server. In this way encrypts all your personal information, including credit card number, name and your address, so that they can not be read or changed during their transfer to the Internet. Encrypting your data is extremely strong and is virtually untouchable. Also, transactions through credit cards made with Piraeus Bank security system and Euro bank.
Vs-armknitting
THE VS-ARM KNITTING CREATED TO OFFER HANDMADE COLLECTIONS TO CUSTOMERS WITH HIGH DEMANDS WHO WANT QUALITY AND UNIQUE AESTHETICS CHARACTERIZE THEM.
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